As you plan your auto transport, there is a lot of information to gather and process before choosing a company to move your car. Not only can you use online searches to find and request quotes to compare auto transport costs, but you can find out which companies actually deliver on their promises. You can see which companies may be worth a higher price point and which may be suggesting prices that are too good to be true.
There are lots of customer review sites that list actual customer reviews for car shipping, and we happen to receive 5 star ratings consistently on the most reliable of these kinds of sites.
Moving across a few states or from coast to coast is something that most folks only do once in their lives. While major life transitions are always daunting, car shipping doesn’t have to be stressful. There are lots of options available, and auto transport reviews can help you pick the right carrier for your needs. Lots of consumers only ship their vehicles once in a lifetime so it’s a learning experience for everyone. Luckily, there are many forums for auto shipping reviews – though not all forums are created equal.
One issue to consider while reading car shipping reviews is that it may be possible on some forums for car transport companies to be writing their own reviews. If a review sounds too glowing or if many of their reviews sound too simple or too similar, they may be written by the transporter themselves. Of course, an auto transport review written by the actual transporter may not accurately represent their service. So a good review may not necessarily be a good sign, you may prefer to take it with a grain of salt.
In the same way, a bad review may not actually be so “bad”. Oftentimes, it may be that the customer had unrealistic expectations or a misunderstanding of the process. Look to see if and how the transporter responds to the customer’s complaint. You may find that there are legitimate reasons why a carrier did not meet the customer’s expectations. This may generate questions for you about the process and what can be expected from service. That way you can ask representatives from your short list of transport companies what you the can really provide with the auto transport quotes they recommend.
Also consider that a page with more bad reviews than good reviews might not accurately reflect a transporter’s regular level of service. Many consumers are eager to publically complain when they feel they have been wronged, but don’t publically comment each time they are satisfied with a service. When customers receive the level of service they expected, they don’t usually make an effort to share the fact that they got what they expected to get.
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