Car Shipping Reviews

Car shipping reviews are easily available online and an excellent resource for anyone new to the auto transport industry. However, like anything you find on the internet, you have to be smart about the source. We value our 5 Star reviews, but not all car shipping review forums are equally reliable. We recommend that all potential car shippers read auto transport reviews, but read them with a critical eye.

If you find that you need to move a car across the country, you may have certain expectations about how that would (or should) work. But as you start your research into car shipping and request auto transport quotes, you are likely to find yourself flooded with emails and calls from auto transporters offering similar sounding services – some for wildly different prices. Or one company may offer a good price, but not the kind of guarantees you expected.

How do you determine who is offering a good price, and how do you make sure you are getting what you pay for? How do you know if you are expecting too much or if you are really being scammed? Sometimes the car shipping reviews can actually feed your fears, but you just have to be smart about what you are reading. The following are some things to keep in mind as you read car transport reviews.

Reading car shipping reviews can give you a real education into the auto transport industry, and it actually helps if you keep an open mind while trusting your gut. Like anything else in life, if it sounds too good to be true, it might be. Excellent, glowing reviews might sound like just the ticket and inspire you to quickly to sign with a well-reviewed company, but actually read the content.

On some auto transport review forums, there are checks and balances to ensure that carriers and auto transport companies aren’t writing their own reviews, but sometimes they may be just that – fakes. If you read enough reviews, you can often tell by the wording and the specificity (or lack thereof) if the review is by an actual customer. Sometimes if it is overly generic and/or glowing it may not accurately represent the auto transporters real level of service. Do take all similarly-worded glowing reviews with a grain of salt.

On the other hand, bad reviews don’t always indicate a poor level of service. There are actually a few reasons for that. Firstly, people are often more likely to complain if they feel wronged, but don’t necessarily write a good review if they got the service they expected. If a company has been in business for years and has a couple of bad reviews that may simply mean that they had a couple of tough customers. Or that accidents and/or misunderstandings do happen. Did the auto transport company address the complaint professionally? How a company deals with a tough customer can be very informative.

Take a look at the reasoning behind bad reviews – is the complaint realistic? Sometimes a customer has an expectation of service that is not actually included in the auto transport quote. Oftentimes, to keep auto transport costs low a carrier can’t personalize every delivery time to each customers exact preference which comes as a surprise to some people (as one example). So just because a customer gives a poor, 1 Star review doesn’t necessarily mean they were mistreated or scammed. If you read the content and tone of a complaint you may determine that a customer had unrealistic expectations.

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Where is your vehicle now?
City		State		or Zip code

Where are you shipping it to?
City		State		or Zip code

What is the make and model?

Does your vehicle run?
	Running		Non Running

What kind of car carrier service?
	Open (Economy)		Enclosed (First Class)

At the very least, it may give you some questions to ask auto transport representatives about when discussing your auto transport quotes.

When a former customer shares their experience, you get the benefit of their experience and better sense of what may or may not be included in the cost of service. The biggest causes of frustration when trying to move a car is having expectations that don’t accurate reflect the reality of door-to-door car shipping. Whether its concerns about auto transport costs or timing guarantees, it’s a mistake to make assumptions about what is or ought to be provided during the transport.

You may not even realize that you have expectations until you start reading car transport reviews and find that the same issues come up time and time again. By keeping an open mind about the validity of customer complaints and the validity of glowing reports you will find that sometimes the statistics about an auto transporter may not match up to their actual level of service. Make note of the issues that cause concern or may affect your move, and talk with an auto transport representative to see how they can address your concerns. An honest and expert car shipper will be able to patiently answer all of your questions about the car shipping quote and the services provided.

Then after you have moved your car, leave a car shipping review about your experience to help the next consumer. Online car transport reviews will always be beneficial for anyone shipping cars.

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